6 CRM predictions for 2016

Experts in sales, marketing and customer relationship management share their thoughts regarding which CRM features and ...

Yahoo Mail ad-block ban proves the Web is broken

Many online publishers view ad blockers as threats, so it should be no surprise that some, including Yahoo, are ...

How tech led to the death of France's number 1 public enemy

The suspected mastermind of last week's terror attacks in Paris, Abdelhamid Abaaoud, has died in a police raid

Trying to stay ahead of the bad guys

Even a security manager who has steered away from emerging technology has a change of heart when it becomes ever more ...

Why ‘rip and replace’ IT projects are worth the effort

For older enterprise systems, sometimes it makes sense to iterate, but sometimes it makes sense to blow it up and start ...

​Fixing the disconnect between you and your board

Consumerisation of IT has meant that staff are more demanding and will work around the technology department if their ...

What CRM data tells you about your sales methodology

Salesforce.com, like most CRM systems, is sales-methodology agnostic. But CRM data can show you a lot about problems in ...

United Breweries Uses IT to Strengthen Market Leadership

United Breweries faced a challenge: Tracking and monitoring company assets deployed to supply draught beer to the bars. ...

Think your IT project is a nightmare? Check these out and you'll feel better

Pro tip: You know there's a problem when all your users show up for work wearing red

How bad a boss is Linus Torvalds?

It depends on context. In the world of software development, he’s what passes for normal. The question is whether ...

How to recognize an online fraudster

The capability to profile potential cybercriminals, along with the implementation of chip-and-pin credit cards, may ...

Hacked Opinions: Veterans who transitioned into InfoSec

Veterans discuss moving from the military to their current InfoSec careers

Overcoming our auto-petulance

We all are asked to do things we don’t want to do at work. If your reaction is to just not do them, you are in danger ...

The ironic history of the hybrid cloud

While researching the history of the hybrid cloud for a presentation, columnist Rob Enderle discovered some interesting ...

007 Tips for keeping your business as secure as MI6

Criminal organizations don’t have James Bond’s resources, but are sophisticated and well funded so you have to ...

18 American companies that suck at customer service

A recent Forrester Research report shines a spotlight across different industries on companies whose people skills ...

Forrester’s top 10 predictions for business in 2016 — and what they mean for tech

2016 will be the year that the companies that thrive will be those advancing down the customer obsession path

A lack of gender diversity is a real issue in the workforce

Companies in Australia are missing out on a massive talent pool

CIOs must look beyond their organizations' borders to create business ecosystems

Business ecosystems are partnerships that require building trust, learning together and capturing value equitably, say ...

Can citizen developers bring shadow IT into the light?

Citizen developers can produce valuable businesses applications quickly, but is speed to market worth the risk of ...

How marketing tech lets you get personal with your customers

The speed and scale of business today means few companies can have a personal relationship with their customers like ...

What's the CIO’s next logical transformation?

In today’s digital business, the CIO role enjoys the broadest and deepest impact in its history. Still, the question ...

What end of support for SQL Server 2005 means for CIOs
6 proven strategies for evaluating and prioritizing IT projects

5 things you need to know about legally transferring data out of Europe

The U.S.-EU Safe Harbor agreement on transatlantic data transfers is dead. What now?

Organizations sloppy about securing privileged accounts

While most companies have processes in place for managing administrative and other privileged accounts -- the sorts of credentials frequently used in high-profile data breaches ...

YatraGenie: Taxi-Aggregator Model in Danger of Collapse

Here’s a surprise: A CEO bold enough to talk about a deep flaw in the Indian taxi-aggregator business—and why it needs to be fixed quickly.

4 ways running IT is like directing a Hollywood movie

Tomorrow's IT projects will use rapidly assembled casts of specialists, with a digital strategy officer role emerging to take the lead as the project producer and director.

How Anonymous really targets ISIS

With the ISIS attacks on Paris, Anonymous declared war on ISIS. The reality is that is more hype than fact, and misleading.

How to create enterprise apps employees will actually use

Enterprise apps are becoming the norm in the workplace, but too many are unappealing to employees. Here are the most important items to consider if you want to build compelling ...

Deutsche Bank digging out of technical debt, while moving to cloud

Deutsche Bank, like most banks, is grappling with legacy technology decisions as it tries to evolve to support today’s modern computing requirements for mobile and omnichannel ...

How to defer upgrades and updates in Windows 10 Pro

Anyone can use 'Windows Update for Business' controls to delay changes and patches to Windows 10 Pro

Oil company hopes to strike efficiency with cloud analytics

To make drilling more efficient during a commodities industry downturn, Laredo Petroleum is turning to cloud applications from a Silicon Valley startup to correlate production and ...

How a big U.K. bank uses Facebook at Work for collaboration

Facebook at Work, the company's social network for business, has been available as a limited pilot for about a year, but the support of Royal Bank of Scotland helps legitimize the ...

Bimodal is a cop-out

Bimodal is a cop-out. Why would an organization do this? I’m blowing the whistle on this false construct.

How big data is changing the database landscape for good

From NoSQL to NewSQL to 'data algebra' and beyond, the innovations are coming fast and furious

Tech powers publishing industry’s new game changer

Dailyhunt, a publishing platform, introduced a new trend in the publishing industry: Pay-and-read by chapter model. Virendra Gupta, CEO, speaks about how it can transform writing ...


Indian CEOs Want to Champion Digital Technologies

In order to help their organizations get the most out of digital investments, Indian CEOs say they must champion the use of digital technologies, according to PwC’s Global CEO Survey 2015.

India Inc Wants CIOs to Lead Digital Transformation. Hell Yeah!

You’ve read the headlines debating whether chief digital officers will take over the CIO job. Forget them—at least in India. Here’s why.

How CESC Leveraged SMAC to Become a Digital Organization

Riding on SMAC, CESC has gone from a company submerged in legacy to a completely digital one in just a year. Here’s how the company transformed. 

Mobility Helps Fertilizer Manufacturer Improve Fieldforce Productivity

Nagarjuna Fertilizers and Chemicals has launched an application for its field force to improve real time visibility and grease their business wheels.

Women better judges of business models than men: Guy Kawasaki

Want to know if a new business model is going to fly? Ask women, says Guy Kawasaki, chief evangelist at Sydney startup Canva.

Millennials want to be leaders — but not without big salaries, perks

A new survey suggests millennial workers respect their bosses, look to them for motivation and want to become leaders themselves, but salary, workplace perks and high-end technology are more important to them than to older generations.

CIO seeks to build the ‘killer app’ for logistics

From office space to agile development, Echo Global Logistics CIO Tim Kutz is driving process efficiencies and shaking things up in the IT department.

Secure ‘Back-In-Vogue’ End Points in Shifting Landscape: Scott Lovett, Intel Security

Discrete solutions don’t work as organizations desire universal approach to suffice the challenge of managing five and six different management applications in their network says Scott Lovett, EVP, Intel Security.

The big greenfield cannabis cloud

How marijuana growers are leveraging big data analytics and cloud computing to boost productivity and sales