Opinion

Enterprises, emotion and the rise of the ‘empathy economy’

Artificial intelligence can now detect human emotion better than people can. It’s time to get emotional about AI.

10 questions to ask before choosing a cloud services provider

Businesses, in their haste to move to the cloud, often fall for untested cloud architecture, or even an unproven cloud service provider (CSP) – often failing to make sure the CSP’s capabilities fit their own business strategy needs.

The 3Cs for every CIO to get their IT department ready for digital transformation

The IT Department, which was hitherto a “supporting” function, is suddenly being looked at as the “most critical” function for implementing their digital business strategy needs.

Data: Challenges with the most precious asset created by digital transformation

Businesses need holistic data management practices that can link data across applications and business functions. Growing legislation has heightened the need for effective and secure data management policies.

Why Microsoft’s big bet on deep learning could go bad

Deep learning is the hottest branch of A.I., but it might not be all that deep.

Not everyone supports the 'CEO Sleepout' in Australia

CEOs' efforts are not denting the sides of a growing problem, argues Anne-Marie Elias

Trying to build a better IT organisation? Alignment is out, anticipation is in

What sets high performing IT organisations apart from the rest? It could very well be their ability to anticipate. The days of IT thinking it needs to ‘align’ with the organisation are over.

Invest in right talent and technology, for data and AI will drive business decisions

With so much market hype around Artificial Intelligence (AI), Big Data, Machine Learning (ML) and other technologies, most companies are finding it difficult to ingrain data as a key driver of business decisions.

New purpose-built platforms are ready to leverage the Age of Instrumentation

The information technology industry is rife with tools developed to serve a specific need.

Even CIOs need a hard hat: Agile construction is a secret weapon for smarter IT

Agile construction methodologies are dramatically changing how IT infrastructure is being built. Those construction practices will, in turn, give CIOs more flexibility in how they do IT planning and save money on a fast-growing aspect of their budgets at the same time.

Don’t believe the hype: We’re a long way from 5G

There’s a host of reasons why we won’t see 5G roll out in production anytime soon.

10 do’s and don’ts for crafting more effective SLAs

SLA adherence is no guarantee of outsourcing success. Here’s how to avoid seeing red when all the lights on the service delivery dashboard are green.