Device as a service (DaaS) in a digitally disrupted world
HP Jul 26th 2016 A-A+

Today, businesses all over the world are grappling with a revolutionary wave of digital disruption that is redefining the fundamentals of the business world. Companies like Airbnb (the world’s largest accommodation provider that owns no real estate), and Alibaba (the world’s most valuable retailer that owns no inventory) are beneficiaries of this digital disruption. All these start-ups don’t own any assets and yet they have emerged as 90 pound gorillas in their own domains.

Disruptive megatrends along with new transformative technologies such as 3D manufacturing, immersive experience, hyper-mobility, and the Internet of Things (IoT) are not only reconfiguring the future of businesses but are also reshaping our workplaces.

Lifecycle Management is more complex than it looks

IT management in general is getting complex for the CIOs. If you look at today’s workplace, you will see conflict in business and workplace demands. Business demands require security, lifecycle management, and low operating costs. The end user, however, demands flawless user experience, ability to work the way the worker wants, regardless of space and time (anywhere, anytime).

To achieve a balance in this conflicting workplace scenario, the role of IT needs to evolve too: it must cease to be a cop and turn into a co-op.  This model is very much in line with the popularity of managed services. According to a study, the global managed services spending forecast is expected to reach over $193 billion by 2019, nearly double its 2014 level of roughly $107 billion.[1]

From outsourcing to software development, we have seen managed services rising in popularity across the world. IT hardware, however, is one area where this model had not been tried earlier at a large scale. HP is innovating to bring managed services for devices—it calls it Device as a Service (DaaS).

HP’s rationale behind launching this service is clear: every year, IT systems and services become more complex and companies have more devices per user, more multi-vendor environments to manage, more services and hardware spread across the globe, more issues from an aging device fleet, more invoices and contracts, more budget constraints and higher security risks. The list goes on. Managing all this hardware in a multi-vendor environment on a global scale would be a major challenge for any CIO.

Enter HP DaaS, which has come to the rescue of CIOs with a unique managed service proposition. 

Why HP DaaS?

HP DaaS combines a comprehensive suite of award-winning HP hardware with world-class HP Services. It allows CIOs and CTOs to productively and profitably manage their device environment. What is interesting about DaaS is that it spans every stage of the lifecycle of a device, and the offering can be customized to meet the exact needs of a company. Most importantly, HP DaaS empowers the CIO to take pre-emptive action against any eventuality because HP is building tools to help him monitor, manage, report and analyze device management. This equips him with the ability to change the end-user experience in an efficient workplace.

By combining hardware and services into a single contract with one monthly payment,
HP DaaS can help improve a company’s cash flow, preserve capital to invest in other
 IT or business priorities, and deliver a predictable and consistent IT budget. The offering comes packaged with incremental value such as an Account Delivery Manager, reporting and analytics, and/or combined PC and Print services. This helps to ensure that the CIO and the end users are satisfied with all aspects of the service delivery.

For CIOs, HP DaaS makes it easy to achieve striking business results with maximum ease. The entire suite of services is expertly managed and insightfully controlled, with global consistency. While developing this new service, HP has paid attention to the minutest details: at the end of a device’s lifecycle, for example, HP refreshes with the latest technology products. They remove the old units, secure the client’s hard drives (disk wipe, or return them to the client) and perform data migration as well as recycle them in an environmentally friendly manner. As new products are introduced, HP will also assess and design a plan to refresh products over subsequent years. [2]

In a fast-changing business environment, where cost, dynamic manageability and security are big factors, savvy CIOs can start revolutionising the way their workforce use devices with HP DaaS. They can not only delight the board with greater savings but can also delight their users and transform the workplace for a multigenerational and demanding workforce.

(You can learn more about HP Device as a Service at         


[2] Service levels and response times for HP Service Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit


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