Case Studies
Latest Case Studies
Hero Honda Banks Upon GRC Tool
A case study on GRC / Policies in AutomotiveWhen Vijay Sethi, VP-I.S. & CIO, Hero Honda Motors, decided to implement a G.R.C tool in 2009, implementations worldwide were scarce, so if he failed there was no back-up plan. But if it was going to make his company more secure, it was a risk he needed to take.
End-to-end IT overhaul helps Carnation improve customer satisfaction
A case study on GRC / Policies in AutomotiveWith a virtually non-existent third-party automotive services sector, India, one of the fastest growing car markets in the world, was ripe for Carnation's intervention. Maruti icon Jagdish Khattar, Carnation Auto HubCarnation's founder, is setting the benchmark in this business in India. Carnation has recognized early that information technology will play a critical role in achieving its vision 2012 - to become a complete auto solutions provider of choice to customers across the country.
Sponsored by TCS
Great Eastern Shipping Effectively Monitors its Ships with an In-house Application
A case study on Web Apps in AutomotiveLost at sea: That was almost true for corporate executives at Great Eastern Shipping, who didn’t have a way to effectively monitor their 40-odd ships, which spend months on the move. IT changed that.
Indigo Flying High Thanks to Smart SLA Management
A case study on Web Apps in AutomotiveIndiGo airlines recently entered the record books with the single-largest aircraft order in global aviation history. For the plucky airline, it’s more than just a grand statement: t’s testament to its fast growth, growth driven in part by IT.
How A CIO Increased His Project Budget By 50 Percent
A case study on Virtualization in AutomotiveAnil Khopkar, Vice President (MIS), Bajaj Auto, convinced his management to clear not one-but two-budgets in a single year.
Servicing a Nation of Cars
A case study on Virtualization in AutomotiveWith a virtually non-existent third-party automotive services sector, India, one of the fastest growing car markets in the world, was ripe for Carnation's intervention. Maruti icon Jagdish Khattar, Carnation's founder, is setting the benchmark in this business in India.
Carnation has recognized early that information technology will play a critical role in achieving its vision 2012 - to become a complete auto solutions provider of choice to customers across the country.
"The company hadn't even started commercial operations, but decided to invest in such a tool (as SAP) with management buy-in," said Carnation CIO Mohit Agarwal. "It is a clear indication that technology is a critical component our business model."
Thanks to a CRM System, Hero Honda Adds 1.7 lakh Customers Each Month
A case study on CRM in AutomotiveThe ability to know what your customers want is key to the success of any business. In Hero Honda’s case, customers wanted Hero Honda to fast forward one of its customer relationship programs and Vijay Sethi stepped up to the job.
How a Centralize Customer Database Can Help Cross-sell and Strengthen Brand Image
A case study on Consolidation in AutomotiveBeing a CIO is no longer about supporting business, it’s about building your brand and taking the business ahead of the competition. Read how Arvind Tawde did just that.
Carzonrent Defines Industry Standards Using Web Business Integration
A case study on Consolidation in AutomotiveIndia's leading car rental company Carzonrent wanted to introduce a new breed of services and re-define its industry. But first it needed to get past many efficiency roadblocks. How a Web platform helped do that.
HDFC SL Achieves Better IT Governance & Compliance while Reducing IT Unit Cost
A case study on Security in TelecomHDFC Standard Life (HDFC SL) needed to maintain a secure framework in an increasingly complex business environment and keep abreast with the latest security patches and updates. It faced the challenge of efficiently installing and maintaining desktop software with a tight budget. The company's burgeoning and disparate IT system added to the complexity. The implementation of LANDesk Management Suite and Security Suite delivered a comprehensive, integrated, secure management solution that empowered HDFC SL's IT administrators and security team to be more efficient and secure, and reduce costs.
Sponsored by LanDesk_Fifth-Gear_113x121.jpg)
BPM Helps in Automobile Distribution
A case study on Security in AutomotiveRunning on legacy systems and without real-time information to make critical business decisions, India's largest automobile distribution company, T.V. Sundram Iyengar and Sons, was beginning to lose steam. Here's how BPM helped the company accelerate growth.
Maruti Suzuki Gets New Markets with a Transparent Supply Chain
A case study on SCM in AutomotiveCIO 100 Winner: Rajesh Uppal devised a simple method to help the car manufacturer access new markets with a transparent supply chain designed for contract manufacturing using a combination of Unix Shell programming, Oracle forms, .Net, and Windows FTP technology.
T.V. Sundram Upgrades ERP for Profits
A case study on Data Management in AutomotiveCIO 100 Winner: V. Sunder launched an integrated and flexible ERP- Project AX. The solution includes inventory management, reporting and analytics and integration with the company's existing financial management system. And the automating processes saved Rs 31.6 lakh per year and increased sales turnover by Rs 6 crore monthly.
Hero Honda Uses Wifi to Better Product Delivery
A case study on Applications in AutomotiveCIO 100 Winner: Read how Vijay Sethi combined barcodes and WiFi to increase dispatch accuracy and trim the space needed for inventory. Every detail of each motorcycle including its model, color, frame and engine number, and its inventory location is now captured.
With E-banking, BPCL Improves Customer Relations
A case study on CRM in AutomotiveCIO 100 Winner: Around 10,000 banking instruments to the tune of Rs 150 crore per day were handled at over 350 BPCL locations across the country. By automating the payment process through an e-payments strategy, they improved relations with consumers and banks.
