Case Studies
Latest Case Studies
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Intelenet Gains Brownie Points With Enterprise Architecture Re-Tooling
A case study on Infrastructure Management in BPO / KPO Caught in-between lowering revenues and static costs, the global recession squeezed Intelenet Global. CTO Rajendra Deshpande could help but it would require fixing the backbone of a business built across five continents and 41 global locations.ICICI Lombard Scaled Up With Enterprise Architecture
A case study on Architecture in InsuranceICICI Lombard can absorb seismic shifts in the economy and still grow thanks to its enterprise architects.

How SAP Enabled Kuoni's VFS to Expand
A case study on Network Monitoring / Management in ServicesWhen Kuoni India's BPO arm bagged an assignment that would take it to 40 countries, it knew only IT could create a platform that could withstand such sudden expansion.

Armored Car Company Loomis Increases Safety with Wireless Apps
A case study on Wireless / WiFi / WiMAX in ServicesSince 9,000 B.C., when cattle served as the world's first money, people have plotted to steal it. Now, as then, time makes money handlers vulnerable. Loomis utilised new enterprise wireless applications to plan on the routes, keep record of the money being moved, on handheld devices, real time over A&T's cellular network, and then all the data is sent to Loomis' Oracle E-Business ERP system Now they can actually guard the money with their lives. tnhis is how armored car company Loomis is tackling the risks of enterprise wireless apps to reduce its exposure to robbery.

How DTDC Delivers Growth with an Online Tracking App
A case study on Windows in ServicesKeeping track of consignments would be difficult in the fast-growing courier industry, but CDMA-based tracking systems have made it an easy task.

VoIP enabled network helped Oracle Cut its Phone Bills by 80 percent
A case study on VoIP / SIP in TelecomWith operations spread across the globe and 14,000 staffers, communication at i-flex was a nightmare. Until IT helped the company turn the tide in its favor.

Tata Teleservices Employs SOA-based BRM to Tackle Data Errors
A case study on Infrastructure in ServicesEven inconsistencies in the format of customer names across multiple systems can bring down a growing organization. But a clear-cut solution like business process re-engineering can help an organization to raise efficiencies.

How HCC Pulled Off the World's Highest SAP Implementation
A case study on VSAT in PowerInnovative solutions were required for an IT deployment in extreme climatic conditions and remote locations.

Open Source Fuels Winning Bids at Bonham’s
A case study on Open Source in Financial ServicesAn open source-based Technology infrastructure helped a mid-sized auction house compete with the industry heavyweights.

How Scanners Increased Customer Satisfaction at BSNL
A case study on Telecom in TelecomBSNL was among the first to computerize some of its operations, but with expansions, it turned into a confused mess. That's when they called on subscriber signatures to fix their problems.
Jobs Guaranteed at a Computer Near You
A case study on The Internet in ServicesAndhra Pradesh has deployed a Web-based software solution that makes it more difficult for elements with vested interests to break into employment schemes.

Infoseeding The Farm
A case study on The Internet in ServicesFarmers in Assam, planting their monsoon crop, are looking at the heavens - and at their PC screens. With Project Asha, they now have an information network of community kiosks powered by the Internet.

Empowered Change
A case study on Infrastructure in PowerNorth Delhi Power Limited turned around an ailing government department by introducing an IT infrastructure and a unique style of change management.

Singapore’s JTC : IT’s building blocks
A case study on Security in ServicesThe judicious use of technology has helped Singapore's JTC (Jurong Town Council) improve transparency, increase user convenience, and reduce work turnaround time.
IT Stands By I-T Department
A case study on Networking in GovernmentThe Income Tax department's latest weapon against tax evaders is IT and it's being trained both on the larger tax payer base as well as the grey areas.


