Case Studies

Anil Khatri Head (South Asia) global IT-client technology & field IT, SAP India

SAP's Early Adoption of Tablets Mobilized its Workforce

While the experts debated whether the iPad was made for the enterprise, the world's largest ERP maker, SAP wasn't paying attention. It was busy deploying over 4,000 iPads in its organization. Lessons from an early adopter.

K. C. Kapoor State Election Commissioner, Gujarat

K. C. Kapoor Gives India its First-Ever Online Voting Platform

How Gujarat's State Election Commission gave India its first-ever online voting platform and increased voter turnout by almost 20 percent.

Rajendra Deshpande Intelenet Global, CTO

Intelenet Gains Brownie Points With Enterprise Architecture Re-Tooling

N.Nataraj CIO, Hexaware Technologies

Hexaware Outsources its IT Costs to an Infra Management System

It’s more than just the ring to it that makes it among the most coveted of CIO titles. A bad year raises both its importance and — if N. Nataraj’s example is anything to go by — the opportunity to be one. By spinning off a new business unit from Hexaware he added to the company's bottom line.

Mahesh Kumar Pinnamaneni, CIO Aurobindo Pharma

How Aurobindo Pharma Brought IT Back In-House and Gained

CIO 100 Winner: Pinnamaneni did what most CIOs would typically consider unthinkable: he brought IT back in-house. Although the plan flew in the face of most management practices, Pinnamaneni knew it would meet the needs of the company.

Wayne Sadin CIO, Loomis

Armored Car Company Loomis Increases Safety with Wireless Apps

Since 9,000 B.C., when cattle served as the world's first money, people have plotted to steal it. Now, as then, time makes money handlers vulnerable. Loomis utilised new enterprise wireless applications to plan on the routes, keep record of the money being moved, on handheld devices, real time over  A&T's cellular network, and then all the data is sent to Loomis' Oracle E-Business ERP system Now they can actually guard the money with their lives. tnhis is how armored car company Loomis is tackling the risks of enterprise wireless apps to reduce its exposure to robbery.

M.K. Manavalan Head-IT, Sankara Nethralaya

IBM's NOC Inside Helped Sankara Nethralaya Cut Downtime

As Sankara Nethralaya took on more applications to meet patient needs, its network went on a blink, leaving the hospital blind for hours. When the problem moved from being an irritant to life-threatening, it knew only a network management system could save it.

N Kailasanathan VP & CIO, TITAN

Titan's Advance Planning System Helps Demand Forecasting

An Advance Planning System to forecast demand helped them plan production better and increase lead-time for the journey of its ten lakh watches from raw material to the velvet cushion.

S.Hariharan Sr. VP Infrastructure Support Services, OFSS

VoIP enabled network helped Oracle Cut its Phone Bills by 80 percent

With operations spread across the globe and 14,000 staffers, communication at i-flex was a nightmare. Until IT helped the company turn the tide in its favor.

Anvar Sadath Manager (e-governance) Kerala State IT Mission

Akshaya:An IT Mission to Increase Computer Literacy

What use is e-governance if citizens aren't computer literate? To make technology more relevant to rural population, Kerala's State IT Mission wants to spread computer literacy.

At Dorfman Pacific, Warehouse Turns Wireless

Dorfman Pacific needed to grow, so it needed to get rid of the paper processes that held efficiency back from the manufacturer's processes.

Rajkumar Upadhyay Deputy GM-IT, Bangalore Telecom District

How Scanners Increased Customer Satisfaction at BSNL

BSNL was among the first to computerize some of its operations, but with expansions, it turned into a confused mess. That's when they called on subscriber signatures to fix their problems.

Unni Krishnan T.M. the group CTO, Shopper’s Stop

Shopper’s Stop: IT boosts Retail Industry

Shopper's Stop outlets see seven million instances of customers using technology, every month. Now it is now building on its IT capability to win the volumes game.

Shahid Ahmad Technical Director,NIC, Jharkhand & state informatics officer

NIC Develops Software That Modernizes State transport

A national project that seeks to automate processing of transactions between people and state transport departments can help rid the system of tax defaulters and forged documents.

Vikram Chopra GM (passenger services application), CRIS

Indian Railways's Unreserved Ticketing System

How the Indian Railways overcame a logistical nightmare in a mission to change the customer experience of nearly 14 million people who travel with unreserved tickets everyday.