CIO November 2011 Issue
Cover Story
6 Secrets of Successful CIOs
In celebration of our sixth anniversary, here are six stories, six columns and six collections of ideas that will help you take the CIO role—and yourself—further.
6 Truths CEOs Ought to Know
As part of the CIO Anniversary Special this issue, CIO talked to 6 CIOs to find out the 6 Truths that CEOs need to know in order to steer Enterprise IT in the right direction.
6 Life-changing Pieces of Advice to CIOs
As part of the CIO Anniversary Special this issue, CIO talked to 6 CIOs to find out about some inspiring advices they remember to have helped them through their lifetime.
6 Ways That CIOs Blow Off Steam
As part of the CIO Anniversary Special this issue, CIO talked to 6 CIOs to find out their ways of handling stress and come out unscathed.
6 Paths CIOs Would Never Go Down
As part of the CIO Anniversary Special this issue, CIO talked to 6 CIOs to find out what paths are the best to avoid on the road to a well-managed Enterprise IT.
6 Traits That CIOs Look for in Their Team
As part of the CIO Anniversary Special this issue, CIO talked to 6 CIOs to find out the 6 traits that CIOs love having in their IT team. Here's what they told us.
6 Questions You Always Ask in an Interview
Diane Sawyer once said, "An investigation may take six months. A quick interview a day." As part of the CIO Anniversary Special this issue, CIO talked to 6 CIOs and asked them their favourite questions they like asking in an interview. Here's what they told us.
Case Files
AaramShop: Kiranas Go High Tech
AaramShop, an online retail platform, is combining mobility, the cloud, and analytics to bridge the gap between kiranas and their tech-savvy customers—giving kiranas a real chance to take on large retailers.
Hikal Profits from a Technology that Failed in 2008
How O&M Transformed its Office to a BI Hub
When one of the world's most-coveted ad agencies, Ogilvy and Mather, wanted to take customer satisfaction to a new level, it turned to BI.
View from the Top
IT helps TCI Create New Industry Benchmarks
IT is helping the industry to set new benchmarks.
Feature
The Real Costs of Cloud Computing
At a recent cloud computing conference in New York, a number of speakers pointed out that the cloud is moving past the hype stage and is beginning to deliver tangible benefits. These improvements include increased flexibility and agility.
Dealing With Rogue IT
CIOs no longer control all of a company’s technology choices. But they still need to manage risk and save rogue users from themselves.
Column
Making the Best of Your Job: A CISO's Insights
Company politics, stonewalling, layoffs—sometimes it’s part and parcel of the security job. Here are one CISO’s takeaways.
How Prepared is IT for the Meso-Future
Every organization understands the current period budget and most organizations have a vision of how they want the enterprise to look in the distant future.But very few enterprises are masters of the technologies needed for the critically important middle period, the meso-future.
Living With Fame and Learning From It
The interesting conclusion of all that is fame is temporary, and is very soon followed by regression to the mean.How should CIOs skip the trap of falling into complacency.
How to Master the Art of Sustained Efforts for Innovation
Merging Hard Core Technology with Adequate Soft Skills
CIOs who have been ignoring them in favor of more and more hard-skill certifications, have been limiting themselves in the marketplace, because these career-building skills are increasingly considered more valuable to employers than technical proficiency.
Alert
Figuring Out Your ATM PIN by Thermal Imaging
Researchers have documented a method for working out ATM PIN numbers using residual traces of heat left on keypads after they have been touched by a person’s fingers.
How to Create Great Security Teams - 5 Tips
Top five things that security leaders can adopt to revitalize the team and mitigate risks across the entire enterprise.
Recovering Deleted Data from Flash Devices
The man who claimed to have attached a bomb collar to an Australian high school student some weeks ago thought it would be a good idea to leave a ransom note on a USB stick looped around her neck. What he probably didn’t realize is that he also left his name, hidden deep in the device’s memory.
Book Review
What To Ask The Person In The Mirror by Robert Kaplan
Great leadership is not about having all the answers. It’s more to do with asking oneself the right questions.
From the Editor-in-Chief
From the Editor-in-Chief: Gap Analysis
Only CIOs who contribute directly to topline growth are likely to get a voice on the management table
Alternative View
Are Users Ready for Self-Service IT?
Trendlines
By The Numbers: It's Time for Social Action
Large numbers of young staffers clamoring for the Internet and social media will force CIOs to re-look their social policies.
A Smartphone Technology On-The-Go
Mobile On busy weekends in Las Vegas, getting a drink at many bars and nightclubs can be a full-contact sport. First you muscle your way through a crowd to get near the bar. Then you shout your order and hope the bartender hears it right.
Quick Take:IT’s Reflex to Regulation
Table Salt Boosts Data Storage Density
Hardware Researchers in Singapore say they've found a way to use common table salt to increase by 5.3 times the density by which bits of data can be stored on a hard disk drive platter.
A Handheld Facial Recognition Add-On for the iPhone
Technology The Internet was in an uproar earlier this year following Facebook's launch of facial recognition software for its photo services, enabling users to identify their friends in photos automatically—and without their permission. Though critics described that move as creepy, the controversial technology may now be on the verge of widespread use.
Dual-Signal Band Using MIMO Technology
Networking Rice University researchers have come across a breakthrough that could double the capacity of wireless signals. Yes, double. The ‘full-duplex wireless technology’ allows a wireless device, such as a phone or tablet, to upload and download data on a single frequency as opposed to the two required by today’s technology.
Virgin Atlantic Touches Up Wi-Fi
Gone are the days when a cross-country flight meant being stuck for hours without a way to contact the outside world. In-flight connectivity is going mainstream.
Chinese Hackers Pledge to Eliminate Cyber-theft
Hackers Two prominent Chinese hackers have released a convention calling for the rejection of cyber-theft and are asking their peers to support it. The development takes place even as China is increasingly seen as the source of international hacking attacks.
Let Employees Surf at Work, Researchers
A small business owner might frown on the idea that employees are surfing the Web at work time. But, when done in moderation, giving employees the freedom to roam the Internet can actually help them work better.
LinkedIn Defines the Entrepreneur
LinkedIn defines entrepreneurs as people who identify themselves as founders or co-founders of US companies created after 2000 and who currently have between two and 200 employees.read on to find out more.
The Four Faces of Difficult People
CareeR Office dramas create stress, drain employees and hamper productivity. To address these conflicts, managers need to understand the ‘drama type’ of employees, says Kaley Klemp, co-author of The Drama-Free Office. Here she points to the four primary drama types:
Essential Technology
Know What Your Customer Wants
Social CRM can help your company talk to your customers, but more importantly, it can help you listen to your customers in ways you've never imagined. And that can help your business grow.
Top 4 CRM Slip-ups
Here’s a look at common setup and configuration errors that mess up your CRM over time.
Taking a Re-Look at Your CRM
Your customer needs have been changing but is your CRM system keeping pace? If you deployed your system 10 years ago, chances are that it's probably not.
The Trouble with CRM
Two-thirds (66 percent) of UK firms are not enthused about the value of their CRM systems, according to a snapshot survey.

