CIO November 2011 Issue

Cover Story

6 Secrets of Successful CIOs

In celebration of our sixth anniversary, here are six stories, six columns and six collections of ideas that will help you take the CIO role—and yourself—further.

6 Truths CEOs Ought to Know

As part of the CIO Anniversary Special this issue, CIO talked to 6 CIOs to find out the 6 Truths that CEOs need to know in order to steer Enterprise IT in the right direction.

6 Life-changing Pieces of Advice to CIOs

As part of the CIO Anniversary Special this issue, CIO talked to 6 CIOs to find out about some inspiring advices they remember to have helped them through their lifetime.

6 Ways That CIOs Blow Off Steam

As part of the CIO Anniversary Special this issue, CIO talked to 6 CIOs to find out their ways of handling stress and come out unscathed.

6 Paths CIOs Would Never Go Down

As part of the CIO Anniversary Special this issue, CIO talked to 6 CIOs to find out what paths are the best to avoid on the road to a well-managed Enterprise IT.

6 Traits That CIOs Look for in Their Team

As part of the CIO Anniversary Special this issue, CIO talked to 6 CIOs to find out the 6 traits that CIOs love having in their IT team. Here's what they told us.

6 Questions You Always Ask in an Interview

Diane Sawyer once said, "An investigation may take six months. A quick interview a day." As part of the CIO Anniversary Special this issue, CIO talked to 6 CIOs and asked them their favourite questions they like asking in an interview. Here's what they told us.

Case Files

AaramShop: Kiranas Go High Tech

AaramShop, an online retail platform, is combining mobility, the cloud, and analytics to bridge the gap between kiranas and their tech-savvy customers—giving kiranas  a real chance to take on large retailers.

Hikal Profits from a Technology that Failed in 2008

How do you convince management to invest in a technology project that's already failed? Hikal's IT leader has the answer.

How O&M Transformed its Office to a BI Hub

When one of the world's most-coveted ad agencies, Ogilvy and Mather, wanted to take customer satisfaction to a new level, it turned to BI.

View from the Top

IT helps TCI Create New Industry Benchmarks

IT is helping the industry to set new benchmarks.

Feature

The Real Costs of Cloud Computing

At a recent cloud computing conference in New York, a number of speakers pointed out that the cloud is moving past the hype stage and is beginning to deliver tangible  benefits. These improvements include increased flexibility and agility.

Dealing With Rogue IT

CIOs no longer control all of a company’s technology choices. But they still need to manage risk and save rogue users from themselves.

Column

Making the Best of Your Job: A CISO's Insights

Company politics, stonewalling, layoffs—sometimes it’s part and parcel of the security job. Here are one CISO’s takeaways.

How Prepared is IT for the Meso-Future

Every organization understands the current period budget and most organizations have a vision of how they want the enterprise to look in the distant future.But very few enterprises are masters of the technologies needed for the critically important middle period, the meso-future. 

Living With Fame and Learning From It

The interesting conclusion of all that is fame is temporary, and is very soon followed by regression to the mean.How should CIOs skip the trap of falling into complacency.

How to Master the Art of Sustained Efforts for Innovation

Try, try and try again. That's what real innovators do. They don't panic about how much time it takes or what lies in their path.

Merging Hard Core Technology with Adequate Soft Skills

CIOs who have been ignoring them in favor of more and more hard-skill certifications,  have been limiting themselves in the marketplace, because these career-building skills are increasingly considered more valuable to employers than technical proficiency.

Alert

Figuring Out Your ATM PIN by Thermal Imaging

Researchers have documented a method for working out ATM PIN numbers using residual traces of heat left on keypads after they have been touched by a person’s fingers.

How to Create Great Security Teams - 5 Tips

Top five things that security leaders can adopt to revitalize the team and mitigate risks across the entire enterprise.

Recovering Deleted Data from Flash Devices

The man who claimed to have attached a bomb collar to an Australian high school student some weeks ago thought it would be a good idea to leave a ransom note on a USB stick looped around her neck. What he probably didn’t realize is that he also left his name, hidden deep in the device’s memory.

Book Review

What To Ask The Person In The Mirror by Robert Kaplan

Great leadership is not about having all the answers. It’s more to do with asking oneself the right questions.

From the Editor-in-Chief

From the Editor-in-Chief: Gap Analysis

Only CIOs who contribute directly to topline growth are likely to get a voice on the management table

Alternative View

Are Users Ready for Self-Service IT?

Trendlines

By The Numbers: It's Time for Social Action

Large numbers of young staffers clamoring for the Internet and social media will force CIOs to re-look their social policies.

A Smartphone Technology On-The-Go

Mobile On busy weekends in Las Vegas, getting a drink at many bars and nightclubs can be a full-contact sport. First you muscle your way through a crowd to get near the bar. Then you shout your order and hope the bartender hears it right.

Quick Take:IT’s Reflex to Regulation

Compliance for companies in BFSI and telecom, 2011 has been the year of regulation, as regulatory bodies like TRAI, the RBI, and IRDA introduced frequent changes in policy. Debarati Roy spoke to Navin Chadha, director-IT, Vodafone Essar, to find out how IT departments are coping with the pace of change. 

Table Salt Boosts Data Storage Density

Hardware  Researchers in Singapore say they've found a way to use common table salt to increase by 5.3 times the density by which bits of data can be stored on a hard disk drive platter.

A Handheld Facial Recognition Add-On for the iPhone

Technology The Internet was in an uproar earlier this year following Facebook's launch of facial recognition software for its photo services, enabling users to identify their friends in photos automatically—and without their permission. Though critics described that move as creepy, the controversial technology may now be on the verge of widespread use.

Dual-Signal Band Using MIMO Technology

Networking  Rice University researchers have come across a breakthrough that could double the capacity of wireless signals. Yes, double. The ‘full-duplex wireless technology’ allows a wireless device, such as a phone or tablet, to upload and download data on a single frequency as opposed to the two required by today’s technology.

Virgin Atlantic Touches Up Wi-Fi

Gone are the days when a cross-country flight meant being stuck for hours without a way to contact the outside world. In-flight connectivity is going mainstream. 

Chinese Hackers Pledge to Eliminate Cyber-theft

Hackers Two prominent Chinese hackers have released a convention calling for the rejection of cyber-theft and are asking their peers to support it. The development takes place even as China is increasingly seen as the source of international hacking attacks.

 

Let Employees Surf at Work, Researchers

A small business owner might frown on the idea that employees are surfing the Web at work time. But, when done in moderation, giving employees the freedom to roam the Internet can actually help them work better.

LinkedIn Defines the Entrepreneur

LinkedIn defines entrepreneurs as people who identify themselves as founders or co-founders of US companies created after 2000 and who currently have between two and 200 employees.read on to find out more.

The Four Faces of Difficult People

CareeR Office dramas create stress, drain employees and hamper productivity. To address these conflicts, managers need to understand the ‘drama type’ of employees, says Kaley Klemp, co-author of The Drama-Free Office. Here she points to the four primary drama types:

Essential Technology

Know What Your Customer Wants

Social CRM can help your company talk to your customers, but more importantly, it can help you listen to your customers in ways you've never imagined. And that can help your business grow.

Top 4 CRM Slip-ups

Here’s a look at common setup and configuration errors that mess up your CRM over time.

Taking a Re-Look at Your CRM

Your customer needs have been changing but is your CRM system keeping pace? If you deployed your system 10 years ago, chances are that it's probably not.

The Trouble with CRM

Two-thirds (66 percent) of UK firms are not enthused about the value of their CRM systems, according to a snapshot survey.

Mentor