Sachin Gupta has 29 years of work experience in IT, operations management, and hotel and restaurant management. In the past, he has held senior positions like that of CIO and Sr. IT director in top Fortune 500 companies. He has significant experience in driving alignment of IT with business, defining IT strategy and roadmap, creating IT departments from scratch, optimizing IT, driving compliance, budgeting, technology evaluation and execution of multi-million dollar, multi-location projects.
Havells India completed over 200 projects in digitization and deployed projects around artificial intelligence and cognitive computing, augmented and virtual reality, analytics and big data, cloud computing, IoT, and mobility.
The digitization drive at Havells spanned across the value chain and enabled various facets of business operations. This was achieved by IT actively partnering with business and various stakeholders. The IT budget grew by five times in the last two years and the team size grew by 10 times. This commitment from business was brought about due to the value that was delivered by IT, project by project.
The digitization drive at Havells brought about a competitive advantage, improved customer satisfaction and relationship management, and lowered the cost of doing business in addition to enabling top-line revenue.
The company harnessed cutting-edge technologies such as IoT, predictive dashboards, artificial intelligence, and chat bots.