Whitepaper - Executive Dashboards: Optimizing IT Services to Empower Your Business

(EMA™) analysts worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes. These impacts could reflect on performance, cost, utilization and other issues that can impact business efficiencies in everything from business productivity, to revenue generation, to bottom-line expense management.

Source: ASG Software Solutions Posted Date : 07/05/2010 Length : 16

Whitepaper - ITIL V3: Making Business Services Serve the Business White Paper

ITIL V3, the latest version of the IT Infrastructure Library (ITIL), represents a significant advancement for the practice of Business Service Management (BSM). Changes in ITIL V3 include the restructuring of the library into a service lifecycle framework with lifecycle stages that include Service Strategy, Service Design, Service Transition, Service Operation, and Continuous Service Improvement. ITIL V3 also refines the definition of the Configuration Management Database (CMDB) and introduced a more powerful system, the Configuration Management System (CMS), in which the CMDB fits. Through exploration of the broad portfolio of IT management offerings from ASG, this white paper addresses how IT organizations can bridge the gap from ITIL V2 to V3 with products that fit in each stage of the ITIL V3 Service Lifecycle.

 

Source: ASG Software Solutions Published Date : 13/11/2008 Posted Date : 13/04/2009 Length : 11

Whitepaper - Application Modernization: Three High Payback Strategies

Application modernization is a powerful method for extending the life and improving the business value of a company’s critical application assets. It provides an attractive and cost effective alternative to application development, enabling companies to defer investment in replacement initiatives without compromising business support. Companies can avoid the risk of new development projects while using quality improvements to lower the business risk and impact of application failures. Application modernization provides immediate reduction in the cost and effort of application maintenance and enhancement by increasing programmer productivity and decreasing production defect rates.

Source: ASG Software Solutions Posted Date : 03/05/2010 Length : 10

Whitepaper - IT2020: The New Performance Management Paradigm

How is business? This question is now the only relevant metric for IT performance. With multi-dimensional business models, on-demand business services for internal and external customers, and the pervasive use of complex Web-enabled applications-the performance and availability of your technologies are critical to growth and competitive advantage. In this paper, you will learn how IT can now deliver capabilities with a measurable contribution to the bottom line, driving a new paradigm-Business-based IT Performance Management.

Source: ASG Software Solutions Published Date : 05/12/2007 Posted Date : 13/04/2009 Length : 11

Whitepaper - Choosing the Right CMDB: Smart Considerations for Strategic Decision Makers

Drawing on industry-leading research, this white paper discusses the strengths and limitations of CMDBs based on relational and object-oriented data models, how federation can enhance CMDB functionalityand the -The metadata advantage in a CMDB data store. No IT decision maker should purchase a CMDB before reading this whitepaper. Get it now. The key to choosing the right CMDB lies in knowing how it manages data. If you know this, you'll know what it can (and cannot) deliver for you and your business. Act now to get the objective information you need to make a wise choice.

Source: ASG Software Solutions Published Date : 02/07/2008 Posted Date : 14/04/2009 Length : 16 Size : 1380 KB

Whitepaper - A New Breed of Data Warehouse

This white paper looks at some of the key challenges organizations face in getting the most out of their enterprise data warehouses and explores a new breed of data warehouse technology that is emerging that addresses many of the implementation challenges organizations face. The result: an effective data warehouse technology that equips enterprises to realize the true value of their data warehouse investments.

Source: ASG Software Solutions Published Date : 04/09/2008 Posted Date : 13/04/2009 Length : 8 Size : 2200 KB
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