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Top Story - Oracle Helps Virtual Iron Customers

Oracle is trying to reassure customers of Virtual Iron, the virtualization company it bought in May, as rivals like VMware push discount offers in hopes of capitalizing on any uncertainty.

Top Story - Half of Storage Customers Considering Cloud Computing

More than half of storage customers in a recent survey say they are considering offloading some of their storage needs to cloud providers, despite concerns about security.

Top Story - IBM Uses Discounts To Woo Sun Customers

IBM and HP are trying to lure server and storage customers away from Sun Microsystems by exploiting uncertainty caused by Oracle's pending acquisition of the company.

Case Study - Thanks to a CRM System, Hero Honda Adds 1.7 lakh Customers Each Month

The ability to know what your customers want is key to the success of any business. In Hero Honda’s case, customers wanted Hero Honda to fast forward one of its customer relationship programs and Vijay Sethi stepped up to the job.

Top Story - Keeping Customers: It's About Trust, Not Money

In order for the channel to succeed in today's increasingly competitive marketplace, partners must concentrate on fostering good relationships with their customers.

 

Top Story - Citrix Customers Use VMware Back End

Citrix's desktop virtualization customers are still using VMware's server hypervisor on the back end, but a Citrix executive claims a shift away from VMware is afoot.

Top Story - Customers Want More Than Low Cost from Outsourcer: Forrester

Customers are looking for new engagement models with Indian suppliers, based on business outcomes.

Top Story - SAP Middleware Gives Customers Heartburn: Forrester

SAP AG's failure to maintain strong investment in its middleware offerings is a signal to customers to look to other vendors like Microsoft , IBM  and Oracle  when integrating heterogeneous applications, said a Forrester analyst.

Top Story - SAP Customers Pledge Support

Customers at an SAP event for press and analysts in Boston expressed strong commitment to the vendor's platform, but also voiced concerns about the cost of support and called for faster product innovation in some areas.

Top Story - Vendors Want Cloud, Customers Wait

Amidst the ongoing hype and confusion among customers regarding the potentials of cloud computing, service providers are actually ramping up their services and investing in an impressive pace, global consulting firm Ovum reported.