Whitepaper - The EMA™ All-Stars™ in Enterprise Systems Management for 2008

In this EMA^TM Research Report, EMA highlights what it considers to be the best available software solutions in a number
of specific disciplines, in order to form a 'Systems Management All-Star' team, and further highlights the 'best of the best' with selection to the All-Star First Team..
While undoubtedly a subjective evaluation, several objective measures are also used. Overall, the most important criteria used for selection include:
Strength of product offering, functionality, and platform support
Commitment to product vision and delivering innovation
Customer feedback including satisfaction, and market penetration
EMA's perspective from independent evaluations of expert analysts

Sponsored Whitepaper - EMA Research - Best Practices In Enterprise Application Management

For enterprise IT executives, this research represents current best practices and offers guidance about the kinds of capabilities required to develop a business focused management perspective.

Top Story - Gloomy Outlook for Future of BlackBerry

RIM has suffered a number of setbacks, and its brand reputation and market share have been rapidly eroding. According to a new survey from Enterprise Management Associates (EMA), that trend is going to continue--and possibly even accelerate.

Whitepaper - Adding Control to Change Management: How to Assess Your Requirements

Primary research conducted by Enterprise Management Associates (EMA) has shown that faulty changes are the cause, on average, of over 60% of critical system and application outages. Many IT organizations today, therefore, recognize that the management of change is central to operational effectiveness, and have invested in process automation tools such as a Change Management system or a Service Desk. Yet, a gap often persists be­tween the actual change activity that takes place, and the documented and authorized Change Management pro­cesses. This EMA whitepaper outlines how, by adding automat­ed control to change management, organizations can re­duce this costly, ineffective, and error-prone reliance on manual processes, and close the gap between intended process and the change that actually occurs across the IT infrastructure.

Top Story - BlackBerry Losing Sway in Enterprise, Study Finds

A new survey released by Enterprise Management Associates (EMA) today found that 30 percent of BlackBerry users in enterprises of 10,000 employees or more plan to switch to a different platform over the next year.

Whitepaper - Executive Dashboards: Optimizing IT Services to Empower Your Business

(EMA™) analysts worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes. These impacts could reflect on performance, cost, utilization and other issues that can impact business efficiencies in everything from business productivity, to revenue generation, to bottom-line expense management.

Top Story - iPhone Tops BlackBerry in Workplace, Study Finds

 Apple's iPhone has overtaken RIM's BlackBerry devices as the top smartphone in the workplace, according to a new study from enterprise mobility services company iPass.

Top Story - Seven tips to migrate and manage Windows 7

Enterprise IT organizations eager to upgrade aging Windows XP and Vista systems to Microsoft's just released Windows 7 could make the process a whole lot smoother by investigating a handful of management technologies and processes aimed at greasing the skids of such a major software update.

Article - Interview: How to Make Friends and Win Customers

Top Story - Cisco, NetApp partner for Storage

Looking to plug NetApp wares into Cisco's grand datacenter vision-in-progress, the two companies have detailed a partnership that fills a key piece of Cisco's Unified Computing System: storage.