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Case Study - Mahindra Finance Expands its Reach With Handhelds

Reach and speed are key to Mahindra & Mahindra Financial Services' thriving business in rural India. So, it empowered its field force with handhelds, creating 3,000 mini-branches in nine months.

  • Reader Roi
    Reader ROI:

    :: Why agility and transparency are important

    :: How automation improves turnaround time

    :: How innovation aids in gaining a competitive edge

Case Study - Reliance Finance Automates Documents, Makes Loans Easier

CIO 100 Winner: Shashi Kumar Ravulapaty, CTO, Reliance Consumer Finance, realized that automating documentation management using a scanning mechanism would help. This in turn reduced the need for manpower, pared turnaround time and improved efficiency.

  • Reader Roi
    Reader ROI:

    :: Why automating documentation management is relevant

    :: Each scanned images then get unique IDs

Top Story - HP Streamlines Finance Management

Realizing the need for IT divisions to efficiently manage their finances, HP recently expanded its IT Financial Management suite to include HP Financial Planning and Analysis (FP&A).

 

Sponsored Case Study - How AEON Thailand Increased its Call Center Efficiency with Genesys

AEON Thailand's outstanding success in the marketplace resulted in perennial double-digit growth, but added more pressure on the company’s support centres. To address these challenges, AEON decided to invest in a call centre environment that would dynamically handle all inbound and outbound interactions.

Source: Genesys

A-Z Tech Guide - Enterprise Resource Planning (ERP)

ERP tries to bring together all departments and functions onto a single computer system that can serve all those different departments' particular needs.

Vijay's Corner - Beware of the CFO

Reporting in to a CFO makes CIOs view their organization from the restricted angle that finance provides

Top Story - 3G Auction Takes Top Slot

India's auction of 3G licenses will be a priority, A. Raja, the country's minister of communications and information technology, told the Press Trust of India news agency after he was sworn in to the post.

Top Story - IBM Tops BPO Vendor Perception

Recent data from IDC on BPO (business process outsourcing) vendor perception named IBM as one of the top 5 companies effectively delivering services on four key solution areas of the market.

Vijay's Corner - Champion Growth

Both IT and business teams need to gain a greater understanding of the road ahead and of each other's needs and capabilities.  CIOs need to gain an increasingly more strategic role.

Top Story - BT’s Asia Pacific Security Centre in India

BT India, the local operation of BT, one of the world's leading providers of communications solutions and services, has announced the opening of its first ever BT Asia Pacific Security Operations centre (SOC) in India.