The EMC Smarts VoIP Management Suite unites network management. IT infrastructure management and VoIP management to deliver an end- to- end service management for VoIP and other IT services. The EMC Smarts solution presents a user view of voice performance and quality.Enterprise must acknowledge their role as service provider and implement tools such as the EMC Smarts VoIP Management Suite to manage IP services and deliver quality This executive brief describes how EMC addresses the challenges that network managers face when tasked with delivering voice services.
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