Short Title:

Home

Menu Weight:

In most organizations, IT has made the shift from a support function to enabling core business processes. Today technology is playing an even more vital role as it helps business transform. As a business transformation partner for Indian companies and public sectors, TCS has earned a reputation over the last 40 years of leading this transformation with a holistic approach.

This solution center showcases examples of Indian CIOs who have led business transformation, and perspective from heads of business on the vital role technology plays.

Transformers is also a regular sponsored section in the CIO magazine and you can download the full PDF versions, or, view all issues with the e-reader here.

FEATURED CASE STUDIES

Voltas

As global capital markets become increasingly integrated, many countries are moving to International Financial Reporting Standards (IFRS). Voltas did not want to delay this project and rush for compliance later. Learn how Voltas greatly benefited by proactively transitioning to IFRS on their own time table.

Read Countdown to IFRS Transition – Voltas Shows the Way

TAFE

The need to cut down its production time drove TAFE (Tractors and Farm Equipment) to build new synergies between its research and manufacturing teams and to revitalize its existing PLM solution.

Read Assembly Line Wonders

SBI
Globally, ‘brick and mortar’ banking exists as a key channel to increase business per employee and enrich customers’ experience. SBI branch banking transformation is about changing branches from just servicing customers to enhancing their branch banking experience.
Read Branch Banking - A Paradigm Shift

Tata Power
Tata Power, India’s largest private power utility was looking to automate its power generation billing. Moving from a spreadsheet and people dependent process to a SaP platform was not easy. CIO Ujjal Kumar Ghatak along with TCS developed an innovative solution using standard SAP IS-U modules. This is how they did it.
Read A Magical Billing Solution Powers Tata Power

Kotak Mahindra Group
Companies of the Kotak Mahindra Group did not have a single view of their customer. A Siebel CRM implementation changed the picture.
Read Nurturing Customer Relationships

Infiniti Retail
Instead of being mere box-movers operating at wafer-thin margins in the scramble to win the price war, Inﬁniti Retail is transforming business with the help of IT to gain customer insights, enhance business agility and achieve its ultimate goal: customer satisfaction.
Read Moving Towards an Enhanced Customer Experience

Axis Bank
Axis Bank, through its subsidiary, Axis Securities and Sales Ltd., wanted to setup an online trading portal that would stand out in the crowded market place. It used latest web technologies and the outsourcing model to make it happen.
Read Online Trading Made Smarter

Tata Teleservices Ltd
Tata Teleservices Limited has a wide range of mobile offerings that are delivered to consumers via a countrywide network of almost 6000 distributors. The ability to track product uptake geography wise has given the telecom giant a competitive edge. Here is how its Executive President - Enterprise Business and Technology, A.G. Rao achieved this.
Read Partner Visibility Enables Better Decision Making

>> How Anirban Guha, Director – RT & IT, WBSEDCL, built on a consumer complaint redressal system the ability to generate intelligent MIS for business transformation.
Read Power to the People

>> How A. Krishna Kumar, Deputy Managing Director (IT), SBI, worked closely with TCS to roll out the world’s largest core banking implementation.State Bank of India (SBI)
Read SBI Banks on BaNCS

>> How Shivdas T, Head - IS & Technology, Enabled Ginger Hotels to Run a Lean, Yet Super-Efficient Business Hotel Chain
Read IT Accelarates Growth For Ginger Hotels

RECENT EXECUTIVE VIEWS

Johny Paramian,Group CIO, GMR
By positioning IT as an internal consultant to its own organisation, Johny Paramian, Group CIO, GMR has made his team more responsive to business needs.

“A sound IT roadmap helps GMR provision new services”
Read Full Interview by CIO

Pravir Vohra, Group CTO, ICICI Bank
Pravir Vohra tells us what’s changing in the banking sector and how IT is enabling the change.

“The focus is on automating the banking needs in a seamless manner. Microbanking and electronic payments will continue to receive attention..”
Read Full Interview by CIO

Ravi Viswanathan, Head, Telecom Services Business, TCS
Ravi Viswanathan throws light on the challenges that telecom operators face, and what they can do about it.

“Technology is common across all operators. IT’s ability to enable an operator as a provider of unique set of services will make the key difference.”
Read Full Interview by CIO

Shirish Godbole, President - IT, Suzlon
For Suzlon, technology is not just an enabler of their operations but a critical part of it. Shirish Godbole, President - IT, Suzlon, talks about what it takes to make business - IT alignment and transformation happen in today's world.