Although we live in the most innovative era it is also the most dynamic and potentially distracting so this session is about cutting through all the digital “noise” and ensure we have the most sophisticated digital communications strategy to create a digital experience for the customer that is as engaging as being face to face. Danielle Di-Masi will address the importance real relationships, a progressive customer experience and using your technology to bring your people together.
Danielle Di-Masi is an innovative marketing strategist, specializing in digital communications. Standing at the crossroad of technology and human behavior, Danielle is a popular keynote speaker and media commentator, author and university lecturer.
Winning the 2016 Stevie Award for ‘Most Innovative Communications Professional of the Year’, Danielle is an expert in how both businesses and professionals perform at their best, creating consistent experiences on and offline.
Danielle spent over 10 years of her corporate career in Investment and Private Banking while studying her MBA. As the world became increasingly digital, Danielle identified a broadening communications gap and turned her focus to researching how we connect and conduct modern business to ensure the digital experience is aligned with an effective customer experience strategy.
Danielle is a regular blogger for the Huffington Post, and in the media her global commentary has appeared in Cosmopolitan, The Los Angeles Times, GQ, Australian Financial Review, ELLE, The Age, Women’s Health, Smart Company and since 2011 Danielle has been the resident expert on tech, business and social behaviors for Network Ten.