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How CIOs are transforming their organizations for the digital era
Questions to ask before choosing an automation partner
How gamification improves customer engagement and retention
IT Career Roadmap: It takes a village to 'raise' a CIO
Slow growth ahead for IT outsourcing
8 tech support best practices

8 tech support best practices

Technical support professionals and executives share their tips on how to provide topnotch support that helps both customers and the bottom line.

Machine learning proves its worth to business
How one CIO closed the IT-business gap

How one CIO closed the IT-business gap

Day & Zimmermann CIO Sankara "Vishi" Viswanathan ordered IT managers to advise the business lines on back-office technology issues. Now he is moving ...

Why great chief data officers are hard to find
Has the Indian startup industry not grown up yet?
Google makes AI talent play with Kaggle buy
10 steps to becoming a horrible IT boss
10 ways Google improved its cloud at NEXT
How to get diversity initiatives right

How to get diversity initiatives right

New research shows that the tech industry is still struggling to make progress on diversity and inclusion issues. Here are some strategies to get it ...

Will Amazon Go be a game-changer for retail?
Google gobbles up more big-name cloud customers
Women tech leaders: Know what drives them
Snap soars on IPO, now what?

Snap soars on IPO, now what?

Snap began trading on the New York Stock Exchange today and shares soared. The company -- now valued at $28.33 billion -- has no profits to speak ...

3 ways to gauge employee engagement and satisfaction
Edge computing will blow away the cloud

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