The ability to know what your customers want is key to the success of any business. In Hero Honda’s case, customers wanted Hero Honda to fast forward one of its customer relationship programs and Vijay Sethi stepped up to the job.

Being a CIO is no longer about supporting business, it’s about building your brand and taking the business ahead of the competition. How Arvind Tawde did just that.

It’s more than just the ring to it that makes it among the most coveted of CIO titles. A bad year raises both its importance and — if N. Nataraj’s example is anything to go by — the opportunity to be one. By spinning off a new business unit from Hexaware, he not only transformed the business, but also added to its bottom line.

Faced with a problem that had foxed his competition, Shirish Munj took an unconventional path and gave Tata Teleservices an advantage it always wanted.

Karnataka's legendary bank, with an 85-year-old history and a sprawling database of 4.5 million customers was ailing with a weak disaster recovery plan. Read how the bank went in for a massive IT revamp to ensure full data security to its customers.

In a cluttered and competitive market, trust is often the only differentiator. By focusing on building it  Nishi Vasudeva transformed HPCL into one of the country’s most trusted petrol retailers.

Plan your work and work your plan is the mantra of every successful CIO. By turning a unit into a cost-efficient one, Tamal Chakravorty changed the way IT did business.

Inspired by Ila Hukku's vision CRY centralized its donor management. Her foresight not only increased CRY's efficiency and profitability, it also revealed a transformed business.

In a world filled with data, complexity and unfriendly technology, it’s the simple that often gets heard. Basant Kumar Chaturvedi lived that credo when he introduced unified communications at Perfetti and changed the way India’s largest candy maker did business.

CIO 100 Winner: To meet international standards of airport communication, Bengaluru International Airport aims to use state of the art communication technology. Converged IP networks will help set up IPTV for now, and also allow for mobile check-ins - enabling  passengers to check in using their Web-based mobile phones, in the near future.