Latest Case Studies in POWER
BSES Wins Over Customers With CRM
A case study on Security in ServicesWhen K.B. Singh, VP-I.T., BSES, introduced IT-driven measures to an ailing power utility, little did he know the size of the can of worms he was opening.
CRM brings multiple benefits to West Bengal Electricity Board
A case study on Data Warehousing in PowerFrom enabling a process oriented consumer complaints mechanism, to generating reports that senior management can use to channelize resources, technology has brought in key reforms at the West Bengal State Electricity Distribution Company Limited (WBSEDCL). In an era where service levels are being redefined by private players across sectors, like for instance, telecom, the company realized that it was only a matter of time before citizens started demanding more. Technology created a win-win situation for the company and its consumers.
Sponsored by TCS
NTPC Undergoes Large-scale Change Management Initiatives
A case study on ERP in PowerCIO 100 Winner: Last year, Dinesh Kumar rolled out a large scale SAP implementation across NTPC and change management initiatives. At the same time, Kumar decided to introduce a collaborative framework across the enterprise. Part of the collaborative framework was audio and video conferencing that would enable the company to reach out to all its employees.
Business Automation Helped BSES cut Power Outages by 98 Percent
A case study on ERP in PowerCIO 100 Winner: This ingenious CIO of one of the country's largest power houses took to a business process automation solution to cater to customer complaints and made sure that his 2.26 million customers didn't stay in the dark for too long.
Propack Virtualizes For Speed
A case study on Virtualization in PowerSpread over 21 different locations, Essel Propack was struggling to collaborate and communicate across many physical servers. Virtualization helped them centralize their system, while lowering operational costs.
HDFC SL Achieves Better IT Governance & Compliance while Reducing IT Unit Cost
A case study on Security in TelecomHDFC Standard Life (HDFC SL) needed to maintain a secure framework in an increasingly complex business environment and keep abreast with the latest security patches and updates. It faced the challenge of efficiently installing and maintaining desktop software with a tight budget. The company's burgeoning and disparate IT system added to the complexity. The implementation of LANDesk Management Suite and Security Suite delivered a comprehensive, integrated, secure management solution that empowered HDFC SL's IT administrators and security team to be more efficient and secure, and reduce costs.
Sponsored by LanDesk
Decision Manager Helped SpiceJet Cut Online Fraud
A case study on Security in PowerOperating in a fiercely-competitive low-margin segment, SpiceJet could not let fraudsters gnaw into its profits. Automating its online credit card screening system, caught fraud mid-air.
Why the Preferred Hotel Group is Moving to the Cloud
A case study on Virtualization in ServicesCrowded in by the slowdown, the Preferred Hotels Group moved its entire datacenter into the cloud. Why they took the risk is important, but the savings are more significant
How DTDC Delivers Growth with an Online Tracking App
A case study on Security in ServicesKeeping track of consignments would be difficult in the fast-growing courier industry, but CDMA-based tracking systems have made it an easy task.
BI Helps Allergan Monitor Sales Data
A case study on Infrastructure in PowerFrom their different vantage points, Allergan's management was doomed to see different pictures of the company - unless a BI tool could promise them different views of a single truth
Data Centralization Helped Fidelity Slash Storage Costs
A case study on Security in ServicesFidelity India's data storage management performed fine, but leaving it would be bad for its future plans. That's why Fidelity broke a cardinal IT rule: don't tinker with something that works.
VoIP enabled network helped Oracle Cut its Phone Bills by 80 percent
A case study on Networking in TelecomWith operations spread across the globe and 14,000 staffers, communication at i-flex was a nightmare. Until IT helped the company turn the tide in its favor.
Kingfisher Airlines Uses PDAs to Cut Queue Time
A case study on Security in TelecomPeople hate lines. Passengers on Kingfisher Airlines are no different. So, the IT team picked up the pace at check-in. Now no one ever needs to queue up again.
Nemmadi: Rural Telecentres Aid E-Governance
A case study on Security in ServicesOn the back of Project Bhoomi's success, the Nemmadi initiative seeks to improve geographic reach in rural Karnataka using a wide network of telecenters.
How HCC Pulled Off the World's Highest SAP Implementation
A case study on Architecture in PowerInnovative solutions were required for an IT deployment in extreme climatic conditions and remote locations.
