Case Studies
Latest Case Studies
Subramaniyan Steers Etisalat with Partner Relationship Management
A case study on Database in TelecomUnder pressure to break into the Indian telecom market, Etisalat DB Telecom takes a route none of its rivals has: A partner relationship management system.
KPMG saves more than $2,000,000 in network build-out costs
A case study on Applications in BankingAs one of the largest professional services firms in the world, KPMG depends upon digitally-connected employees to deliver timely and effective solutions to clients. The firm was looking to right-size its network and reduce Ethernet costs for its new 65,000 square meter (700,000 square feet) headquarters near Amsterdam. The solution implemented for providing pervasive network connectivity saved more than $2,000,000 in network build-out costs and reduced annual network costs by an estimated $760,000. Download the complete case study to know how they achieved it.
Sponsored by Aruba
MSM's Digital Content Transfer Strategy
A case study on LAN / WAN in EntertainmentHow broadcasting company MSM’s digital content transfer strategy saved it over a crore a year.
Heading Towards Better Sales Management: Nilkamal
A case study on ERP in ManufacturingNilkamal’s attempt to boost the effectiveness of its sales people with Salesforce was being stymied by an inability to efficiently link the SaaS-CRM tool with Nilkamal’s ERP. Could IT find a way?
BSES Wins Over Customers With CRM
A case study on Workload Automation in ServicesWhen K.B. Singh, VP-I.T., BSES, introduced IT-driven measures to an ailing power utility, little did he know the size of the can of worms he was opening.
NHS Trust cuts cost through simplified user account management
A case study on Applications in Pharma & HealthcareThe Mid Yorkshire Hospitals NHS Trust serves more than half a million people living in Northern England, and has a staff of 7,000 employees. The trust has to create almost 100 new accounts every month leading to inevitable account management issues. Adding to the woes was the fact that, most of the persons employees leaving the trust failed to notify the IT department, which meant their user rights remained unrevoked. On the other hand, new employees needed to remember multiple passwords, which often ended in calls to the help desk for password reset.
Sponsored by Novell
Fleetwood Enterprises Realises the Value of Its IT Team During An Acquisition
A case study on Applications in ManufacturingNot until filing bankruptcy papers and trying to sell off parts of the company did Fleetwood Enterprises realize the value of its IT group. Here’s how its CIO ensured that it did.
Great Eastern Shipping Effectively Monitors its Ships with an In-house Application
A case study on Web Apps in AutomotiveLost at sea: That was almost true for corporate executives at Great Eastern Shipping, who didn’t have a way to effectively monitor their 40-odd ships, which spend months on the move. IT changed that.
HCC Updates Data Management System
A case study on Applications in AutomotiveCIO 100 Winner: HCC, the brains and brawn behind the Bandra Worli sea link, needed a portal that would eliminate manual data entry - filling physical forms for tasks such as quotation submission, request for proposal and so on. The solution deployed consisted of components of supplier relationship management and document management software.
Pasco Risk gets new revenue stream with low cost, high security platform
A case study on Applications in BankingPasco Risk Holdings is a global risk consultancy, which provides strategic advice to various companies spread across the world. In recent times, many new markets have sprouted as a viable option for expansion for companies, who form Pasco Risk Holding's clientele. To service their customers, Pasco Risk Holdings created a portal called TravelSafe, with the help of solutions from Novell including, Novell Identity Manager, Novell Access Manager and Novell Teaming, to increase the relevance of the information and accelerate the delivery of alerts.
Sponsored by Novell
Infosys Makes Its Global Delivery Model Agile
A case study on Applications in ITCIO 100 Winner: The company's Computers and Communication Division (CCD) adopted the Global Delivery Model and initiated an Agile IT project. It turned the core of the global delivery model into an agile and collaborative platform.
How Future Generali Life Insurance Made Its Mark
A case study on Applications in InsuranceCIO 100 Winner: Rajeev Shirodkar helped his fledgling company gains a foothold in the competitive insurance industry by establishing 93 branches in just five months. Shirodkar ensured that all the locations had proper connectivity and reliable communication channels.
Hero Honda Uses Wifi to Better Product Delivery
A case study on Applications in AutomotiveCIO 100 Winner: Read how Vijay Sethi combined barcodes and WiFi to increase dispatch accuracy and trim the space needed for inventory. Every detail of each motorcycle including its model, color, frame and engine number, and its inventory location is now captured.
Reducing cost of cloud based home computing in India
A case study on Applications in IT ServicesNovatium Solution offers cloud based home computing in India. Users get a NetPC device, which allows them to connect to the Novatium services (applications, videos, etc). To manage these services Novatium required a central server operating system, user login management and user software packages. Novatium decided to build its infrastructure around Novell Open Workgroup Suite, along with Novell Identity Manager and Novell eDirectory to provide control over thousands of users and their access rights.
Sponsored by Novell
With an Integrated Management System, IFFCO-Tokyo Keeps Customers Happy
A case study on Applications in InsuranceCIO 100 Winner: IFFCO-Tokyo built its business around one single mantra - "to build customer satisfaction through fairness, transparency, and quick response time." Here's how an integrated claims management system helped them to live up to it.
