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BPO Company Uses CaaS Solution To Host Secure Portal, Saves 35 Percent On Cost

Intelenet, a global contact-center providing services to global Fortune 500 companies, needed a secure, high-capacity, flexible and scalable computing environment for a high-priority project.  It used the Computing-as-a-Service (CaaS) solution to create a new computing environment without the need to invest in dedicated hardware and software. The solution enabled Intelenet to cost-efficiently scale up its technology infrastructure in just hours and to make key applications available to the project team within just five days while providing savings of about 35 percent versus building the infrastructure on its own. The company also enjoys Daily billing, integrated security, automated provisioning and integrated storage and backup services to support business continuity.

Effectively Manage Infrastructure Capacity, Availability and Performance Using CaaS

Companies are under constant pressure to maintain if not improve the availability, security and performance of their applications and IT infrastructure. Computing as a Service (CaaS) is an on-demand infrastructure delivery platform that allows customers to quickly turn up or turn down the server, storage, and network resources required to meet rapidly changing business needs. This combined with the efficiencies and benefits that stem from automation, shared resources and an infrastructure that has been designed for high availability make CaaS a transformational solution that will change how enterprises manage IT resources.

This whitepaper helps to address several common business challenges that companies face, including underutilized resources that drive up costs, rapid provisioning of capacity on demand,  maintain service levels and control costs and cost management and charge back.

ERM: Moving Beyond Software To Transformative Decision Making

All enterprises are susceptible to losses from uncontrolled risk. However, those risks can be managed effectively in order to exploit new opportunities and reduce negative impacts. More and more, businesses are recognizing the importance of managing all forms of risk-and their interactions-in a structured way across the organization. To achieve better risk management, organizations must do more than rely on better information management and stronger analytics capability.

This white paper shows how a business can establish clear lines of accountability and incorporate training and incentives into the overall risk management process using Enterprise Risk Management (ERM).

Cloud computing: Marketing hype or sound business strategy?

In a recent CIO.com survey of IT leaders, 58 percent of those surveyed believe that cloud computing will trigger a profound shift in information technology. Yet 36 percent believe that current offerings are not yet appropriate for their business. Security heads the list of concerns, with six out of 10 respondents stating that vendors have not adequately addressed security around cloud offerings. Other top concerns include availability and control of data.

This paper explores the business benefits of cloud computing and addresses the three primary concerns of security, availability, and control. The variety of cloud computing solutions in the marketplace today present different levels of service that can fit a wide range of computing requirements. Understanding the elements of each service offering, and how it can serve your operations, is critical to making an informed decision.

Best Practices To Strike A Balance Between Risk And Opportunity

Given that an estimated 80 percent of the enterprise data growth in the next five years will be unstructured data, security risks can no longer be ignored. It's essential to stay on top of current security trends and best practices to meet and beat the latest challenges that continue to evolve. At the same time, it's important to separate the real risks from the theoretical. This is not always easy and IT leaders should seek help from experts.

This whitepaper shows how companies can successfully embrace new business trends  in ways that benefit the business, while balancing the additional risks that might be introduced. Also read on how security risks can be continuously assessed to understand new risks and  collaborate on security strategies while making advances technology and adapting to changing business needs.

Network Infrastructure Enhancements for Successful Enterprise SOA Deployments

The decentralization of users and the centralization of applications has been challenging modern IT organizations to provide global users with seamless and secure access to applications, a consistent experience, and high-performing, reliable and available access. To provide this application delivery infrastructure at a low cost while meeting these demanding challenges requires a broad and high performance solution.

This white paper discusses how a feature rich application delivery solution can enhance your network and help protect your enterprise SOA investment. Improved performance and response times will result in more productive users and quicker adoption of processes and procedures. Reduced WAN bandwidth utilization will allow enterprises to maximize their existing WAN infrastructure and reduce costs, by eliminating expensive bandwidth upgrades.

Optimize Application Delivery for Global Deployment, Ensure Performance Without Bandwidth Upgrades

As business intelligence has become progressively more business-critical, what often were local departmental solutions are now enterprise-wide deployments. For global corporations, that means a centralized deployment with a global end-user community accessing the application over long distances. One aspect related to global deployments, however, is often overlooked initially, and may only become apparent during user acceptance testing (UAT) or - much worse - after going live: the impact of network connectivity on global deployments.

This whitepaper discusses the challenge common to any feature network (WAN) overhead for remote users accessing the application over long distance network bandwidth and methods to ensure performance without bandwidth upgrades. This would  result in greater ease of operational maintenance and tremendous cost savings in hardware and software.

Best Practices On Optimizing Application Network Delivery On The SAP Ecosystem

Most large enterprises find that many mission-critical applications that are delivered over a wide area network do not perform up to user expectations. As network usage increases over time with more data-hungry applications in play, the implementation of the applications take the blame when the real cause is recreational traffic on the network or lack of prioritization for mission-critical applications.

With the growth of newer applications like videoconferencing and online collaboration, which tend to use even more bandwidth, the potential to further degrade performance and response times for more mission-critical business applications increases. This whitepaper details best practices on how to implement application optimization solutions along with SAP implementations.

Enable Consolidation With WAN Optimization On Industry Standard Servers

With growth in required bandwidth and requirements for high performance business applications, more organizations are turning to WAN Optimization to leverage virtualization to consolidate and optimize, and accelerate application performance. By applying the right mix of acceleration capabilities, you can improve application performance for all types of applications, reducing required WAN bandwidth to remote offices and speeding the end user experience. This whitepaper discusses various methods to reduce WAN congestion and accelerate application performance by combining protocol optimization, object and byte caching, compression, bandwidth management and video optimization that can save up to 99% of your bandwidth. As a result, a company can realize significant application performance gains and a superior ROI.

Powering Brand Equity Through Social Media

Given that social media is now an all-pervasive public medium of communication, organizations will need to move away from the traditional advertising models and leverage social media to power their brand equity. Brands will need to be humanized with a personality that online consumers can relate to.

As companies struggle to surf the digital wave, newer avenues to connect with the audiences have emerged. Social media has opened up a huge market for companies and their brands.