TCS iON Cloud, touted as the world’s first truly end-to-end cloud service offering, can probably drive IT levels within SMBs to new heights--but first there are some details.
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TCS’ Global Head for Small and Medium Business, Venguswamy Ramaswamy, has unveiled details of its iON cloud computing service.
The service, which launched on 15th February, 2011, is being touted as the world’s first truly end-to-end cloud service offering for SMBs. It provides start-ups and SMBs with IT infrastructure from desktop hardware to office applications and from enterprise applications (like payroll) all the way up to business analytics.
Ramaswamy said the SMB offering was aimed at companies upto Rs 500 crore or about 1,500 employees. He added that 95 percent of Indian companies were SMBs and 60 percent didn’t have any ICT infrastructure.
Ramaswamy estimated that iON will lower IT TCO by between 35 percent to 40 percent.
The service, which has a 24x7 helpline, already has over 150 customers claims Ramaswamy, including well-known brands like Kaya Skin Clinic, G.K. Vale, and Ginger Hotels.
The service is being pushed in India via 90 “cloud service partners”, said Ramaswamy.
Interestingly, Ramaswamy added that TCS was also providing networking services (from its datacenter to the client), because it wanted to deliver end-to-end services.
But for SMBs eager to unshackle their IT headaches and jump on TCS’s iON cloud, here are a few details they need to watch out for.
But Ramaswamy also added that TCS will provide exiting customers with data formatted in a way that’s easily readable, countering one of the important fears CIOs have before moving to a cloud.
Here is a list of iON’s different levels, also available on the TCS site
Layer 1: Hardware: Desktops, Laptops, POS devices.
Layer 2: Network: LAN, WAN, Routers, Internet
Layer 3: Common Office Apps: Messaging, Office management, Intranet management
Layer 4: Common Business Apps: CRM, Payroll, HR management systems, Finance and Accounting
Layer 5: Vertical Core Apps: POS, Inventory Management (apps that are specific to verticals that TCS is targeting including retail, manufacturing, wellness, and education
Layer 6: Niche Vertical Applications: Business Analytics
Asked whether an SMB customer could only buy into layer 1 to layer 3 services, for example, Ramaswamy said, “We are not targeting them (companies that don’t want the entire stack).”
Ramaswamy added that the business, which has been spun off into a unit by itself, expects to have over 1,000 customers this year and to hit $1 billion in revenues in five years.
According to TCS research, iON addresses a market that’s growing at 24 percent (ICT growth in SMBs)--that’s three times the growth rate of ICT in large enterprises. The current size of IT market for Indian SMBs is $11.9 billion and will hit $48.9 billion by 2015.
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