Propack Virtualizes For Speed

Business case - Managing physical servers across 21 locations in 13 countries world-wide for mailing, communication and collaboration applications was proving to be quite a task for Essel Propack. They did not have sufficient communication and collaboration tools and maintenance and administration cost, besides the problem of standardization, was massive. That is when Essel Propack decided to consolidate all servers at a Data Centre in India to reduce on operational costs and improve manageability. "We did a cost benefit analysis of deploying 22 physical servers versus using virtualized environment with only 6 Blade Servers that revealed that besides lower one-time costs, the virtualized environment would reduce operational costs and also give scalability and basic hardware redundancy," says Zoeb Adenwala , CIO( Global) Essel Propack. After a thorough survey of the market for vendors with x86 platforms they zeroed in on VMware because of their good track record.

The project: Virtualized infrastructure at their central datacenter, allowed Essel Propack to remove 18 of 27 physical servers, enabling them to use five blade servers to run a virtualized infrastructure, comprising about 21 virtual machines, with a sixth blade server available for expansion. The transformation presented a series of hurdles. They had to migrate users and data from the local system to the standard one. This proved to be quite a challenge since they were working across different time zones, languages and cultures. IT competence was lacking at places, and many countries lacked a reliable network.

First steps: Zoeb Adenwala believed that the best way to combat these problems was to increase user-participation in the project. "We communicated the benefits of the new system to local leadership and involved local Users in acceptance," explains Adenwala. Sufficient training of the new system was another key element. They constantly monitored roll-outs and all issues were resolves as quickly as possible.

Benefits: Virtualization paved the way for smoother communication along with reduced costs. CPU utilization has increased from 25-30 percent to 55-60 percent. Datacenter costs including management, maintenance and real estate costs have been reduced by 40 percent and the company has saved around Rs. 20 lakhs in procurement costs. Network efficiency has risen. A corrupted server, which took six to seven hours to get fixed earlier now gets fixed in ten minutes. Server deployment time has been reduced from three weeks, to three hours. Virtualization has saved the company both time and money along with ensuring that it is well-equipped for the future.

The Person Behind It

Zoeb Adenwala

CIO (Global), Essel Propack

We did a cost benefit analysis of deploying 22 physical server versus using Virtualized environment with 6 Blade Servers. The virtualized environment would reduce costs,give scalability and basic hard