Growth and innovation in an IT organization are not possible without the emergence of new roles to help drive a transformational IT business today. The technology sector is not just limited to IT anymore, but has to be aligned with the business, since newer roles are emerging and are rather undergoing a transitional phase.
“The CIO was previously just viewed as an IT enabler, however, today the IT serves as a business partner. There is a subtle difference but a huge difference between working for the business and working with the business today,” said Venkatesh Natarajan, Special Director, IT, Ashok Leyland.
“We are going back to our stake-holders and fundamental IT business models to understand the various roles and contributions involved. We bring in the customisation by role, to bring in analytics and core IT. When we use digital in terms of employee engagement and cater to being customer centric, it may not be generating revenues but on the whole it gives a direction to the organization,” said Manoj Kumbhat, SVP & Global CIO, HCL Technologies.
“Digitizing IT has come to a stage where it is being pushed forward at all organizations. There must be an ecosystem for digitalisation to thrive, accepting dynamic and strategic roles but with a sense of control,” said Dhandapani T G, CIO, TVS Motor.
“It is important to get out of the comfort zone and not just understand the best new technology. For instance, discovering new revenue IT streams could turn transformative. It is time to learn, unlearn and re-learn as IT leaders,” said Sangeeta Gupta, Senior Director, IT, The Energy and Resources Institute (TERI).