CIO Essentials: Achieving Rapid, and the Right, Response in a Dynamic Business Environment

Source:

Progress Software

Posted:

Jun 07, 2010

That an organization needs to respond rapidly to changes in the market and customers' requirements and expectations is a given. The question is how? Not just how, but how to ensure rapid response each time and every time. It doesn't end there either - for rapid response will be effective if and only if it is the right response.

Less than one in ten organizations reports business information in real time, research firm Vanson Bourne found in a survey of 400 corporations in the U.S. At the same time, three out of four said they have too much information flowing through their enterprises to process.

Here are some ideas on achieving operational responsiveness: starting with effective and efficient visibility and following through all the way to speedy course correction via the right business processes.

Using real-time insight for informed operational excellence

Source:

Progress Software

Posted:

Jun 07, 2010

The difference between success in the market and being left behind by competition is the difference between analyzing what has happened and making an informed decision on what is about to happen. Business managers are often frustrated by a lack of actionable information and forced to analyze trends after the event rather than anticipate them. This whitepaper discusses the power of a one-view tool that can provide businesses with real-time insight into changing customer needs. Read on to learn how, with some modifications of your business processes, you can meet or even exceed vital business objectives without requiring a major overhaul to existing systems and infrastructure.

The features of such a console include:

• Personalized consoles: decision makers can see and control critical transactions, events

• Re-usable, pre-built components: Include alert panels, charts, process diagrams

• Drag-and-drop graphical components: Accessible to business users for easy customization

• Easily extensible API: Create and add new widgets