Application Management: Benchmark Executive Summary

Executive Summary

IBM in association with the Bathwick group surveyed 600 IT and business decision makers in seven countries and across six industries.

The research was designed to examine the challenges and opportunities faced by IT and business decision‐makers in delivering application and business services that are able to keep pace with the evolving requirements and challenges in their respective industries. It is clear from the research that the way organizations manage their application portfolios and the processes that govern them determines the extent to which key applications enable or inhibit change. That's why it is essential that organizations examine, benchmark and adopt processes that ensure their application portfolios are managed in ways that maximize flexibility and return on investment.