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The Compelling Case for Video Telephony in Unified Communications-Why Integrating Video with Telephony Call Control Makes Sense?

Source:
Polycom
Published:
Sep 09, 2009
Pages:
15

Enterprise class video telephony provides the richness of video communications with the ease of making a phone call. To enable video telephony, video endpoints must be able to register with and be controlled by a call control engine, typically an IP PBX or telephony server. In this white paper we discuss the video solutions available today and provide a snapshot of the current video market. We discuss how video can be integrated with a telephony server such as an IP PBX, why this is a good idea, and the benefits that organizations will get by creating a video telephony solution. We show how video fits into an overall unified communications strategy and framework, and we provide the ROI and customer evidence to illustrate that video telephony is useful to real businesses. We close with compelling use case examples in which video is integrated with telephony as part of an overall collaboration/UC framework.

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