Leadership/Management

Intuit adds AI, enterprise features to QuickBooks online

Would you trade your ERP system for QuickBooks? Intuit hopes the answer is yes.

The revolution of self – service at the workplace and why it’s important

64 percent of customer service interactions will be enabled via self-service and 21 percent will include some level of agent-assisted self-service. Consumers increasingly expect to be able to solve most issues on their own, without having to reach out to a brand for support.

Jacon group CIO: 'We're about to launch down the face of a tsunami wave’ for digital transformation

As Jacon Technologies’ newly crowned inaugural group CIO, Matt Gardiner is eager to rev up activity in the company’s digital transformation journey, which admittedly has been immature at best.

HCI: The right (and upcoming) workloads for your hyperconverged infrastructure

When customers ask about HCI for their business, my answer is always the same - it depends on the workloads.

Salesforce certification guide: Your path to a lucrative career

Salesforce certification is a great way to get ahead by proving your skills on one of the hottest CRM platforms today. Our guide to the most valuable technical Salesforce certifications will help choose the best Salesforce certification track for your career.

Voice analysis to aid in fight against suicide and depression

UNSW associate professor Julien Epps is confident and hopeful the power of vocal analysis technology using machine learning will help in the detection and prevention of suicide and depression.

How Puppet helped bank group automate its compliance software

Two years ago, the enterprise team at the ANZ Group found themselves juggling an IT ecosystem which at times its enterprise team could best describe as a car wreck.

Fortis Healthcare appoints Ajay Vij as new CIO

Ajay Vij has been named as the new Chief Information Officer (CIO) at Fortis Healthcare, after Veneeth Purushotaman joined Aster DM Healthcare as Group CIO.

Eximchain launches blockchain-based global supply chain network

Founded at MIT, the innovative startup moved operations to Singapore to take advantage of its position as a trade hub, its talent pool and supportive business environment

The 15 most valuable IT certifications today

Looking for a leg up in your IT career? IT certifications remain a proven way to quickly gain valuable skills and demonstrate deeper interest and know-how in a domain that will further your career.

The audacious early days of CIO magazine

How the magazine for and about CIOs got its start.

Adopting advanced technology vital for business growth: Research

Accenture’s Research finds that only 20 percent of Indian business leaders believe their workforce has the skills needed to work with advanced technologies such as AI