The New Value of Security : Sivarama Krishnan
Sivarama Krishnan
ED, Partner, Performance Improvement, PwCThe future of enterprise security will be value-driven. The executive director and partner, Performance Improvement, PwC, tells you what exactly that is.
Interview Questions
- Q.How do you foresee the information threat landscape shaping up in the near future? What’s our biggest problem in 2010?
- Q.Will an organization’s security stance change to accommodate this new threat?
- Q.What about CIOs? How should they change?
- Q.What about disruptive changes? What do you see on the horizon?
- Q.Over 35 percent of Indian CIOs considered managed security services a key strategy, during the slowdown. Will that continue?
- Q.From the 2009 CIO-PwC State of Information Security survey, insider threat is still a significant problem. Will that change in 2010?
- Q.Many CIOs say that the regulatory environment became more burdensome during the downturn. Is that your observation too?
- Q.What changes do you see in the way companies will invest in security in 2010?
- Q.A final word: One thing that CIOs should keep in mind in 2010.
Full Interview with Sivarama Krishnan
The threat landscape is changing. I believe the critical threats that are now evolving include eco-terrorism, insider threat, profit-driven attacks, pandemics, vulnerabilities in cloud computing and Web 2.0, among others. We are witnessing a significant shift in the threat landscape as attacks from viruses, botnets, and the like, which are basically intent on exploiting vulnerabilities, to a more sophisticated form of attack, one aimed at gaining financial benefit.
Organizations are aware of the changing threat profile and are aligning their defenses to the new order. The main shift we are seeing is how companies are protecting their information based on its value. The new area of focus has been in preventing leaks in information and increasing end-user awareness. Why? Because organizations have realized that the best form of defense is to educate end users and ensure end-user compliance.
The basic principle of security is not to take anything at face value. The CIO's strategy for security has to undergo a change to tackle emerging global trends. The prominent change that I think they have to make is to assess what they propose to protect and figure out its value. The CIO's attention now needs to shift from protecting IT infrastructure to protecting business information.
I believe we will see two disruptive approaches being undertaken in the near future. One is obviously in the area of value-driven security, in which CIOs will have to map their investments in security to real values for their businesses. Threat-based investments will be soon be a thing of the past and CIOs and CISOs will now need to clearly justify an investment in a solution according to the value of information it protects or the value of the threat it minimizes.
The other disruptive approach is deploying security by creating zones that combine the physical and logical locations of an enterprise. Why? Because we are witnessing disappearing boundaries in terms of the extended reach and network of an enterprise.
The harder economic realities obviously impacted the cost of IT operations. Hence, it was wise for CIOs to turn to managed security services as these would reduce cost and simultaneously enhance CIO's reach for skilled resources at a lower cost. As I said earlier, security practices are now moving towards a value-based approach. Investments in security and resource availability will directly depend on the value organizations see in protecting their information. Managed services offer CIOs a viable way to access good resources - if they run enterprises that do not deal in sensitive data.
However, you will also continue to see in-house security teams being maintained in verticals that see security as an absolute essential for their businesses, such as BFSI, telecom and IT/ITES..
Insider threat has always been on the high side. During the initial years, insider problems were due to a lack of employees awareness. However, with the Internet eliciting economic value from every scrap of information, insider threat to gain economic benefit has gone up.
Also, over the years, corporate networks have gone beyond the organizations' walls to include its customers and suppliers. Hence, you see a surge in insider threat leveraging these extended corporate operations. As Indian corporates globalize their operations, they will see similar trends. Nevertheless, I believe that Indian corporates are well prepared for these threats; look at the number of reported incidents in India, are lower than the global average.
That perspective isn't true for Indian enterprises - other than multinationals. As we have seen several mergers and acquisitions in the BFSI vertical along with various cases of government investments across the globe, it is true that some regulatory requirements have been enhanced. Nevertheless, this is more of a global phenomenon and it does not hold good for natively Indian organizations.
Not only will organizations change the way they invest in security and compliance in 2010, but also the way they invest in IT overall. As the realization of benefits become clearer, CIOs will continue their focus on optimizing the use of existing resources and reducing the size of their non-core workforce. I think CIOs will spend more on introducing higher levels of automation.
I think enough investments have been made in securing various IT infrastructure levels. The threat perception has now changed to leverage the value of information rather than gaining unauthorized access or inducing the unavailability of resources. CIOs now need to focus on what information they should secure and what is its value. Based on this value, they need to decide how and what needs to be protected. I believe CIOs should have a much larger focus on end-user awareness and compliance.
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