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• Comparing Email Management Systems that Protect Against Spam, Viruses, Malware and Phishing Attacks

On several levels, email is the most important application used in business today: email is more important than the telephone for the vast majority of users, about 75% of the critical business content that users need on a daily basis is somehow bound up in their email system, and the typical user spends about 30% of his or her day doing something in their email client. In short, email is absolutely critical to the health and efficiency of just about any organization.

Because email is so critical, managing it properly and protecting it from the growing array of threats that impact it is becoming increasingly important. Systems designed to protect email systems and users from spam, viruses, malware, phishing attacks and other threats must be
extremely effective, they must operate with virtually no downtime and they must be easy to manage.

To understand organizations' perceptions about various email management systems, Sunbelt Software engaged Osterman Research to survey organizations that are using five different email management systems. This white paper presents the results of those findings, comparing Sunbelt Software's Messaging Ninja with an average of the other four systems. It is important to note two things about the research conducted for this white paper:

• As part of its proposal, Osterman Research gave Sunbelt Software the option to end the project after the research phase in the event that the survey results were not favorable. That did not happen.

• All of the products researched for this project had strong points and came out at or near the top in some categories that were researched. The products selected for this analysis are all very capable and in use by millions of customers worldwide. In other words, we did not select second-tier products for this analysis.

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