CIOIN

Premise-based IP PBX (Internet Protocol Private Branch eXchange) systems are changing how small through large businesses implement and use their voice communications. They are the modern heirs to the historic PBX systems that were the ultimate in business communications for the past thirty years. But premise-based IP PBX systems are cheaper and far more capable than their predecessors.

They also integrate much better into business networks and data communications which, in turn, enable new applications that are still being discovered and applied to common business practices.

Modern premise-based IP PBX systems literally deliver multinational enterprise capabilities to even small businesses, often at a cost lower than the far more basic systems they are replacing. This Buyer's Guide examines the premise-based IP PBX market and tells you what to look for in a proposed system. It also covers the relative advantages and disadvantages of a premise-based approach, and in particular, the advantages of integrating your systems so that they offer much better service than previous communications technologies your business might have employed.

The bottom line with premise-based IP PBX systems is that they can provide a relatively easy way for businesses of any size to move to VoIP and get a wide range of new features and capabilities for their phone systems. If your company is upgrading from a traditional TDM (time-division multiplexing) phone system, the savings can be substantial, and the new service will pay for itself almost immediately.

In addition, businesses will want to take the time to then understand the new system and perhaps invest resources to integrate its capabilities into existing business processes such as sales and CRM tools.

In this Buyer's Guide, you will find details on what to look for, how to buy, what you can expect to pay and how to go about maximizing your investment in VoIP.