Executive Dashboards: Optimizing IT Services to Empower Your Business
Published 7th May 2010 | Source - Business Intelligence & Analytics | Pages - 16(EMA™) analysts worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes. These impacts could reflect on performance, cost, utilization and other issues that can impact business efficiencies in everything from business productivity, to revenue generation, to bottom-line expense management.
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