Digital Innovation Strategy
As part of their IoT project, Havells launched connected devices in 2016. This is a major digitization initiative which would touch most consumer products line in Havells and its subsidiaries. Consumers will be able to control IoT-enabled products from the portal or mobile application regardless of where they are in the world.
The IoT platform is hosted on a cloud service and communicates with other online platforms so as to provide interoperability between devices. The data from the devices (sensors) has started to flow to the IoT platform and this data would be used to improve the product quality and to further provide proactive services to the consumers. Havells has also started linking the media access control (MAC) addresses to the product serial numbers at the time of manufacturing, so that a relationship between the sensor data and consumer data is well established.
The security of the data has been considered prime and has been at the core of the design and architecture of this solution.