RPA helps workers have more human interaction: study

Robotic process automation (RPA) helps employees engage in richer interactions with coworkers, perform work that requires more brain power, and make fewer mistakes, according to UiPath CMO Bobby Patrick.

Blockchain marches steadily into global financial transaction networks

SWIFT, which runs the world's largest payments messaging network, announced plans to test blockchain as a method of allowing shareholders of financial services clients to cast votes electronically.

5G use will increase energy costs: study

More than 90 per cent of telecommunications operators fear the rollout of 5G technologies will result in much higher costs which will be passed onto consumers, according to new research.

Does open banking have a messaging problem?

The big banks need to make open banking more user friendly and agree on customer messaging if the project is to prove successful, according to the head of customer experience at Barclaycard, Elizabeth Hartley.

Half of C-level execs say blockchain will change how their tech firms do business

A survey by KPMG of leaders at technology companies shows that more than 40% plan to roll out blockchain during the next three years.

5 ways to move up the IT maturity curve in 2019

It’s almost the end of February and the year is in full swing. It is time to make sure you have taken a look at the upcoming year, gotten a clear assessment of where you stand on the IT maturity curve, and made a plan to move up the curve by the time next year rolls around.

Smart assistants to move into the office: IDC

Over the next three years, more smart assistants like Amazon’s Alexa, Google Assistant, Siri and Cortana will move into the office. Researcher IDC has predicted that 22 per cent of large organisations worldwide will have deployed these products in the workplace by 2021 resulting in more than USD 1 billion in cost savings.

Say goodbye to CDOs by 2022?

By 2022, the chief digital officer (CDO) title will be in decline, as digital will have become fully embedded into business, while the CEO will take on a dual role of CEO and CDO, predicts IDC A/NZ market analyst Sean Ashari.

Brexit could introduce European roaming fees for British mobile carriers

British mobile users could be charged roaming fees in Europe following Brexit.

Why the Telegraph is going all in on Google Cloud Platform

The Telegraph is migrating the vast majority of its technology stack to the Google Cloud Platform (GCP) this year, marking a clear move away from the market leader Amazon Web Services (AWS) in an attempt to drive more paying subscribers, deliver its news content faster, leverage Google's machine learning technology and, of course, cut costs.

AXA's admin bots save 140,000 pounds in six months

The UK arm of insurance giant AXA has deployed 13 software bots across its business since last summer, aiming to help employees with mundane, repetitive admin tasks like filing customer correspondence in the claims department, saving 18,000 people hours, which equates to roughly 140,000 pounds in productivity gains since.

Cloud, enterprise software to drive global IT spending increase: Report

Spending on enterprise software, particularly cloud services and applications, is expected to grow faster than any other category of IT this year, fueling an overall increase in global spending on technology.