Hackers steal thousands from insurance firm! Cyber-crooks steal millions from companies! Health records compromised virus! News headlines convey the impression that businesses are constantly falling foul of email-borne security threats; Is the threat exaggerated? Understand the risk & potential cost of falling victim.
Off-the-shelf instant messaging (IM) lets malware into the Enterprise, and compromises regulatory compliance and copyright protection. Find out how a secure IM service can keep you covered.
Verizon and T-Mobile beat AT&T and Sprint in customer service, according to the latest study on phone-based customer service quality conducted by Vocal Laboratories Inc. (Vocalabs). In 1,142 telephone interviews conducted immediately following a customer service call, 66% of Verizon customers were “Very Satisfied” with the experience, with T-Mobile garnering 65% “Very Satisfied.” Sixty-three percent of AT&T and 59% of Sprint customers gave their service experiences the top rating.
CIO 100 Winner: As the organization was beginning to feel the pressure of mounting communication costs, V. Balakrishnan came up with a solution. The objective was to convert all roaming international calls - outbound calls from the corporate - to free incoming calls for roaming users on any local line.