From global CIO to SVP of Customer Transformation: Guillermo Diaz takes on inaugural role at Cisco

“I have a great team, and have been with them for many years. It was a hard decision to make,” says Guillermo Diaz Jr, who has left his global CIO role at Cisco to become senior vice president for customer transformation.

Divina Paredes Mar 08th 2019 A-A+
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“I have a great team, and have been with them for many years. It was a hard decision to make,” says Guillermo Diaz Jr, who has left his global CIO role at Cisco to become senior vice president for customer transformation.

It is a new role, he says, he tells CIO New Zealand, but he will be doing something he is passionate about, “working with customers”. The new CIO at Cisco is Jacqueline Guichelaar, who was group CIO at Thomson Reuters.

“We have been doing a lot of successful things for Cisco,” adds Diaz. “How do I go and help the customer trying to do the same things? We are asking them to use Cisco products to digitise the business. Well, we have done a lot of that so how can we help them accelerate that?”

‘It is also two-way learning,” he says.