“Those who cannot change their minds cannot change anything.” - George Bernard Shaw
It’s an understatement to say that as an industry, information technology (IT) has evolved, revolutionized and disrupted the technology world in multifold dimensions in the last couple of decades. Especially during the last decade and half, there has been at least one ground breaking technology that changed the overall balance of IT ecosystem.
Be it virtualization, social, mobile, analytics, cloud (SMAC), internet of things (IoT), artificial intelligence (AI) / machine learning (ML), the technology is materially different from the ones that was in existence till that time.
“While it is common for organizations to be cautious in exploring new possible ways of doing things, the resistance is primarily driven by the anxiety drawn from past failures.”
While it is true that organizations cannot keep up with the speed of technology changes, those who adapted to dynamic changes have substantially benefited and have become the market leaders in their respective domains. Those organizations who do not adapt to the changes fall behind.
In the recent times, some of the great companies which were market giants in their domains could not sustain as they were not ready to accept and embrace the changes around them. This happened across domains like retailers, telecommunications, traditional print and other media, IT etc.
Successful organizations embraced the technological changes with the following best practices:
• Understand, Accept and Be the change
Well begun is half done!! Identify and accept the change with an open mind and right attitude as it gives the first mover advantage. This helps in positioning the organization and its employees in the right frame of mind set for success.
In addition, employees and leaders become the brand ambassadors of the change by showcasing the benefits of technology features and capabilities in line with the organization’s strategy. Accepting the change at the right time, right place and right speed becomes the key mantra for success.
• Risk taking ability - Overcoming hesitation and fear
While it is common for organizations to be cautious in exploring new possible ways of doing things, the resistance is primarily driven by the anxiety drawn from past failures. However, organizations should promote the culture of innovation and thereby making informed decisions even with a possible chance of failure.
It has become a culture to have an innovation hub to explore the latest technology trends that can influence the organization’s strategy. By staying on top of the new technology trends leveraging best practices from past experiences, the organizations stay relevant to the context in their respective business areas.
• Technology to solve business challenges
Taking help from technology to address the current challenges is the primary step towards the acceptance journey. The technology becomes the facilitator and enabler in solving business challenges.
With the help of industry trend analyzers, coming up with a well chartered business & technology roadmap helps in guiding the overall organization direction. With the chartered business plan, the direction taken towards implementing the roadmap plays a key role. Engagement of right stakeholders at all stages becomes the key for long term success in the changed environment.
Venkata Sudhakar Nagandla is Associate Vice President – Hosting at CDK Global (India).
Disclaimer: This article is published as part of the IDG Contributor Network. The views expressed in this article are solely those of the contributing authors and not of IDG Media and its editor(s).